FAQ

A: Uganda is a very safe destination to travel to.

A: Please feel free to Email or call us and we would be happy to speak to you. You can also read our reviews and ask for references from previous clients.

A: We generally discourage swimming in lakes in Uganda as most of them have bilharzia.

A: We encourage you to speak to your family doctor or specialist travel doctors as they are the most qualified to help you in this regard.

A: Although some areas are said to be easier than others but all gorillas are the Bwindi or Mgahinga, it’s a hard slog climbing through thick forest undergrowth but seeing the gorillas will make you realised how worth it was.

A: Although no one can 100% guarantee seeing the gorillas especially given the fact that we are dealing with wildlife, there is a very good chance of seeing them (we have never taken any one and failed to see them).

A: It can be tough and sometimes steep, you will need to be in a reasonable fitness. If you feel you may struggle then we always encourage to use the service of the porters – This supports members of the local community to look after their families and you will be able to have them help you out when you are most tired.

A: Long sleeve top and trousers, light rain jacket, hiking boots, gardening gloves. If you have any questions please contact us and we will happy to discuss.

A: The fact that you have travelled with sandfieldtravel, you have already done a great deal of good.  Read our responsible travel policy

A: You are welcome to, but we encourage you to first come and visit and then when you go back you will be in much better position to give as you will have learned more about what this community most needs.

A: The lodges we use are locally owned and employ 95% local people born and raised in Uganda and nearby villages.

A: We always encourage you if possible obtain your visa prior to coming as this speeds up the immigration checks at the airport.

A: Sandfieldtravel mostly runs tailor-made gorilla trekking and Ugandan safaris, which means we will have plenty of time to ask you what you want and be able to tailor your needs to the right type of accommodations.

A: Yes of course. Tell us what you want to see and do and we will advise you how best to maximise your time in Uganda based on our extensive experience and local knowledge of Uganda.

A: We encourage you to tip as how your heart feels, There is no standard requirement to tip. Only tip if you feel our guides or have done a good job.

A: Visa and Mastercard are accepted at more developed establishments in the larger cities, however, upcountry it may be a little difficult. Speak to us before you travel and we can best advise you closer to the time.

A: Very easy, once you land and are picked up, your guide driver will be able to take you to a currency exchange agent.

A: Yes. Our guides can speak English, French and German.

A: You will be surprised to find that Uganda has generally mild weather compared to other safari destinations.  In south and western Uganda, at night you will need a jacket or sweater as it gets chilly. Average temperature is 26 Celsius.

A: Uganda is generally an all year around destination, with some rains in November, April and May but not so serious as to stop a great wildlife safari experience.

A: Currently we cannot, but we are happy to recommend you to our flight booking partners who will take good care of the flight portion of the trip.

A: Please inform us as soon as you confirm your booking about your dietary needs and we will be happy to work with you to arrange suitable menu options for your trip.

A: Please tell us in advance and will be able to take care of your dietary requirements.

A: Please email: info@sandfieldtravel.com